Surabaya, July 3, 2025 – PT Isuzu Astra Motor Indonesia (IAMI), the official agent and distributor of Isuzu commercial vehicles in Indonesia, has relocated its Surabaya branch to a more strategic location to better serve its customers. The new Astra Isuzu Margomulyo, situated at Jalan Margomulyo No. 37, Surabaya, East Java, replaces the former Astra Isuzu HR Muhammad branch. This move aims to improve accessibility and enhance service quality for customers, particularly those operating larger commercial trucks.
The relocation to Margomulyo, a key logistics and industrial hub in West Surabaya and Gresik, offers improved road infrastructure tailored for commercial vehicles. This ensures easier access for customers and faster services through Isuzu’s Mobile Workshop (Bengkel Isuzu Berjalan). Anton Rusli, Vice President Director of IAMI, stated, “Margomulyo’s strategic location facilitates seamless access to logistics and industrial areas. This relocation reflects our commitment to improving accessibility, comfort, and service efficiency for our customers.”
The new Astra Isuzu Margomulyo outlet features a modern design with a bold, recognizable facade, making it easier for customers to locate. It operates on a “one single access” concept, integrating sales and after-sales services in one location for a streamlined customer experience. Additionally, the facility includes a visible spare parts warehouse, showcasing Isuzu’s readiness to meet maintenance needs and reinforcing trust in reliable after-sales support.
Yohanes Pratama, Chief Executive of Astra Isuzu, emphasized the company’s focus on innovation and customer satisfaction. “Our presence in Margomulyo demonstrates our dedication to providing top-tier services. We offer Euro 4-compliant products tailored to commercial business needs, alongside fast and reliable services, from unit purchases to after-sales support and spare parts availability,” he said.
This relocation underscores Isuzu’s ongoing efforts to strengthen its network in East Java, particularly in Surabaya, ensuring customers benefit from enhanced accessibility and comprehensive support for their commercial vehicle needs.