Jakarta, Indonesia – For 55 years, PT Krama Yudha Tiga Berlian Motors, the official distributor of Mitsubishi Fuso Truck and Bus Corporation in Indonesia, has been a cornerstone of the nation’s economy and business landscape. Beyond delivering a wide range of commercial vehicles, Mitsubishi Fuso is intensifying its after-sales strategy with its innovative Bengkel Siaga 24 Jam (24/7 Workshop Service), now available at 19 strategic locations across Indonesia, alongside Service Points in remote areas. These facilities reflect Mitsubishi Fuso’s long-term commitment to customer satisfaction, loyalty, and optimal vehicle performance for businesses.
As Indonesia’s logistics sector anticipates significant growth in 2025, driven by government regulations, increased investments, a thriving manufacturing industry, and booming e-commerce, commercial vehicles are pivotal for efficient distribution. Mitsubishi Fuso’s 24/7 Workshop Service stands out as a unique offering, operating round-the-clock, even during national holidays like Eid and New Year. This flexible service ensures minimal disruption to business operations, particularly for logistics companies.
Aji Jaya, Sales and Marketing Director at PT Krama Yudha Tiga Berlian Motors, emphasized, “Our three core pillars—zero downtime, best life cycle value, and customer business consultancy—drive our after-sales strategy. We understand that businesses operate non-stop, and our 24/7 workshops provide maintenance and repair solutions tailored to customers’ schedules, especially for those unable to service vehicles during regular hours.”
The 24/7 workshops offer professional service, advanced tools, and trained technicians for vehicles like Canter and Fighter X. Amenities include comfortable waiting rooms with Wi-Fi, TVs, snacks, and drinks, plus driver facilities like clean restrooms, prayer rooms, and rest areas. Additionally, Service Points in remote locations, such as Melak, Muara Enim, Mamuju, Merauke, and Sumba, cater to industries like mining and plantations, reducing travel time for maintenance. Mitsubishi Fuso plans to expand these points based on customer needs, supported by 226 dealers nationwide equipped with Mobile Workshop Services and Parts Depots.